 |
Poke-Power: Quick Search |
 |
|
|
Card Set |
|
|
|
Information |
|
|
|
| Shipping & Returns |
 |
|
 |
Our goal is to provide a solid shipping, handling, and returns policy and guidelines that applies to all purchases. We reserve the right to modify this policy at any time in keeping with current shipping rates.
For All Orders:
Upon receiving cleared payment, we will attempt to ship your order within two (2) business days. All orders ship through United States Postal Service (USPS). We reserve the right to ship using other shipping services, such as UPS or FedEx, at any time. If we do, we will inform you if we make this adjustment. There will be no additional shipping charges if we alter your shipping method, unless you specifically requested us to alter your order.
All non-holographic cards will be sent in a soft penny sleeve with up to 10 non-holographic cards per sleeve, or bundled together in a soft card bag, with up to 75 non-holographic cards per soft card bag. All holographic cards will be individually sleeved in a soft penny sleeve and may or may not come with a toploader. All Lv. X, prime, LEGEND, Pokemon-EX, and Secret Holo cards will be sent in a sealed toploader for extra protection. It is our belief based on personal experiences that a sealed toploader insures more safety than an unsealed toploader. No more than two (2) sleeved cards will be in each toploader.
Shipping Options Within The United States:
Certain bulky items shipped via USPS First-Class may receive free courtesy delivery confirmation with email notifications at our discretion. All USPS Priority Mail, USPS Priority Mail Flat Rate Envelope, and USPS Priority Mail Flat Rate Box shipments will include free delivery confirmation with email notifications. All USPS Express Mail and USPS Express Mail Flat Rate Envelope shipments includes free delivery confirmation, up to $100.00 insurance coverage, and is guaranteed to arrive within thirty-six (36) hours of receiving a cleared payment.
Shipping Options Outside The United States:
USPS First-Class International and USPS Priority Mail International Flat Rate Envelope provides no tracking services. All USPS Priority Mail shipments will include free tracking with email notifications with an average delivery time of two (2) to three (3) weeks. All USPS Express Mail International and USPS Express Mail International Flat Rate Envelope shipments includes free tracking, up to $100.00 insurance coverage, and is estimated to arrive within five (5) business days or less upon receiving a cleared payment.
Returns Policy:
We ensure and guarantee that all our cards are in MINT TO NEAR-MINT CONDITION UNLESS STATED OTHERWISE. We take pride in maintaining our high standards. Our condition is as described on Wikipedia.org regarding trading card condition. Should you find that your card is less than near-mint condition, please reply to your order email or send a new email to us. Then, return the damaged card to us within 7 days of receiving your shipment. We will attempt to replace the damaged card in question. If we do not have a replacement card, your money will be refunded through your same payment method used during checkout. For returns after 7 days, your account will be given store credit.
Order Cancellation:
In-Stock Orders
For all orders placed, you may request a 100% no-hassle refund if your item has not shipped. Please reply to your order email or send us a new email, with your order number, to inform us that you wish to cancel your order. Your payment will be refunded within two (2) business days through the same payment method used during checkout.
Pre-Orders
For all pre-orders, you may request a 100% no-hassle refund at anytime prior to two (2) days of its in-stock date. For example, an item with an in-stock date of the 15th must be canceled by the 13th. Please reply to your order email or send us a new email, with your order number, to inform us that you wish to cancel your order. Your payment will be refunded within two (2) business days through the same payment method used during checkout.
|
|
|
|
|
|
Shipping Calculator